Oh hell, it looks like That Place I'm Not Supposed To Talk About has a page on it, and I never knew.
FYI, the moratorium expired today and was just changed to be a more relaxed rule about not talking about TVT policies/bans/general drama.
Which is good, because it still counts as talking about it even if you don't say the name. I mean, it wasn't a moratorium against the words "TV Tropes" :p
OH joy of joys, I get to go to my Granny's tomorrow. :P I hate going there because it's out of the way, parking's a bitch, and she's a complete moron when it comes to technology -- if you don't do it for her she will get confused.
The problem? She put her fancy new HDTV on the tuner instead of the HD input (I'm not sure if my aunt has it wired for HDMI or component), and trying to help her over the phone is no help at all because she doesn't know what button to push. :P And if she can't see her Christian shows and Fox News, she'll whine like Rarity until she can. :(
I really wish they still made TVs with turret tuners, so we could just put the damn thing on channel 3 and leave it there. It'd save a whole lot of trouble, especially if she decides to fiddle with things.
Trying to help someone with technology over the phone can be frustrating, but sometimes funny. I had one customer who didn't seem to realize that you have to put the disc into the computer in order to install the software.
I do know what button to push, and I told her, but she said it didn't do anything and then reported that the TV "somehow" turned itself off. Which means she either pressed the wrong button, or she was trying to gaslight me.
I AM NOT COMING TO FUCKING ARLINGTON AT FUCKING MIDNIGHT AFTER I ALREADY HAD A LONG DAY AT WORK JUST TO PRESS ONE BUTTON, GRANNY, I'M SORRY. :P
Doctor Who reference in Pokemon B2W2? Headcanon accepted.
I've done technical support over the phone before. I learned how to deal with handling people on these issues by forcing them to accept a linear approach come hell or high water. When I was in the military this actually wasn't a problem because that's what we did anyway.
You'll get people who follow your instructions from point A to point B to point C to the final step. And then, there's the people who like to anticipate where you're going and go one step ahead. Usually they'll inform you that "well, I went ahead and did _x_." At that moment I nicely and patiently inform them to undo everything they've done and start all the way back over at square one. Some of them get huffy about this and that's when you inform them that you're guiding a person over a phone and you can't see what they did, and by jumping ahead you have no idea where they went, so back to start. Some people require this to happen several times in one call.
Now, see, people that can actually follow directions and aren't actively trying to trick you I can deal with. I do phone support with customers all the time, and it's kind of a pain, though I admit WebEx helps. With Granny, though...she can be kind of an attention whore sometimes, since she gets lonely, and if you offer help she'll play dumb instead of just saying "I don't want phone support, just come over here and fix it". It's annoying.
And yeah, it used to be that programming a VCR was really obtuse, as you had to do it through the front panel, and the instructions weren't always that clear (in a situation where it was an engineer's interface and they needed to be, too). The nicer VCRs with on-screen display actually let you do it through the remote! :lol:
You are the end result of a “would you push the button” prompt where the prompt was “you have unlimited godlike powers but you appear to all and sundry to be an impetuous child” – Zero, 2022
You are the end result of a “would you push the button” prompt where the prompt was “you have unlimited godlike powers but you appear to all and sundry to be an impetuous child” – Zero, 2022
You are the end result of a “would you push the button” prompt where the prompt was “you have unlimited godlike powers but you appear to all and sundry to be an impetuous child” – Zero, 2022
You are the end result of a “would you push the button” prompt where the prompt was “you have unlimited godlike powers but you appear to all and sundry to be an impetuous child” – Zero, 2022
Comments
IF I would ever make Nightcore
I'd call myself Pink Cocaine
because that is what this genre sounds like
i like utah, it's nice
I'd still rather not mention it too much.
I've done technical support over the phone before. I learned how to deal with handling people on these issues by forcing them to accept a linear approach come hell or high water. When I was in the military this actually wasn't a problem because that's what we did anyway.
You'll get people who follow your instructions from point A to point B to point C to the final step. And then, there's the people who like to anticipate where you're going and go one step ahead. Usually they'll inform you that "well, I went ahead and did _x_." At that moment I nicely and patiently inform them to undo everything they've done and start all the way back over at square one. Some of them get huffy about this and that's when you inform them that you're guiding a person over a phone and you can't see what they did, and by jumping ahead you have no idea where they went, so back to start. Some people require this to happen several times in one call.
drop a bass
you're paying for that
I am tired and I can't go back to sleep, so I may as well get up. (I think I have a cold.)
^ Well, I am in the EU. Hello Imi.
And apparently AJ is your pony, Imi? So I don't have a pony no more.
The KX100 is now my pony.