This, on its own, is not useful information in solving the problem.
If you provide details about your system configuration, etc., so the person having the problem can note what they're doing differently and try to track down a specific cause, that can potentially be helpful.
But simply saying "I haven't had this problem" is not.
Comments
i suppose my thinking when i've said something like this has been, "therefore the problem is not universal, this is worth knowing"
but yeah i guess it's not helpful